TikTok, Facebook and WhatsApp had been awash with movies of Entebbe Airport employees extorting cash from passengers
Uganda’s Civil Aviation Authority has issued contemporary pointers for vacationers following a spate of complaints from departing passengers which have surfaced on social media.
TikTok, Facebook and WhatsApp had been awash with movies of airport employees extorting cash from passengers, nearly all of whom are migrant employees and first-time vacationers, intimidated by the entire expertise.
Several airport employees who had been caught on digital camera have since been terminated together with 24 who’re presently below investigation.
According to the Director General of CAA, Fred Bamwesigye, operational airport employees, a lot of whom are seconded from different companies, together with Department of Immigrations and Citizenship, Ministry of Health, Ministry of Labor, Airport Security, and so forth. henceforth shall be required to put on uniforms at their desks or stations with tags bearing their names and won’t be allowed to have their cell phones at their desks, with a senior supervisor out there and below additional CCTV monitoring in a bid to harmonize the dealing with processes.
A directive issued on thirtieth January, 2023 outlines the essential journey necessities for departing passengers travelling by means of Entebbe International Airport as follows:
- A legitimate passport
- A legitimate visa for nations the place that is required
- An airline ticket (onerous copy or e-ticket)
- Valid Yellow fever vaccination card in case the vacation spot nation requires it; in any other case, passengers should search for added info from their respective airways concerning vacation spot journey necessities (as a few of these maintain altering now and again or could also be past what’s said above).
Travel course of for departing Passengers by means of Entebbe International Airport - First Security Checkpoint on the gate/entrance of Entebbe International Airport: The driver and occupants of the automobile are required to endure safety screening and the motorcar is bodily inspected.
- Car park entry: The vehicles are to be parked within the public automotive park and the passenger accesses the departure stage to start out on the journey course of.
- Second Security level on departure stage: Travelling passengers are separated from non travellers. The passenger ought to present their passport and ticket in order to proceed to the restricted space.
- Hold Baggage Check level: Passengers’ baggage are screened by means of the screening machine by Aviation Security employees.
- Documents Verification: At this level, a passenger is required to indicate their passport as their authorized identification and the ticket displaying their vacation spot of journey to the Airline employees or their representatives, the Ground Handling Staff who after verification will stamp both the visa (if paper visa) or the ticket for the following step of check-in. A legitimate yellow fever vaccination card needs to be introduced (in case the vacation spot nation requires).
it). Any non- compliances will probably be communicated to the passenger and in the event that they can’t be fulfilled, the passenger could also be denied journey. - Check in Counters and Baggage drop: After assembly the vacation spot necessities, the passenger presents the passport, ticket, or visa with stamp for verify in.
Baggage weight is measured in accordance with the required weight as indicated on the passenger ticket.
In case of any extra baggage, ticket adjustments or upgrades, the passenger is suggested on the fee and is referred to the related airline for fee. Physical or digital receipts will probably be issued for such funds.
The passenger is then issued with a boarding move and baggage declare tags. It is famous that there are two kinds of check- in for passengers i.e.:
• Online checked -in passengers who don’t must undergo the check-in counters, if they don’t have baggage to check- in.
• Non-online checked in passengers who must observe all of the processes of check-in as follows:
For the Immigration desk accountable for boarder administration and detection of human and youngster trafficking:
1. The passenger will probably be required to current their passport for exit visa/ stamp, boarding passes and lodge reserving after which immigration officers shall allow the passenger to proceed for journey in the event that they meet the vacation spot necessities and have complied with Uganda’s guidelines and laws. In case the departing passenger had visited Uganda, they shouldn’t have exceeded the issued visa interval.
If there are any pertinent causes (non compliance with any of the necessities), the passenger could also be denied exit by immigration, and in that case the airline or Ground dealing with agent is knowledgeable.
2. At the final Security verify:
The passenger will probably be required to undergo this safety level earlier than coming into the boarding gate and any prohibited merchandise will probably be withdrawn from the passenger. The objects could also be handed over to the passenger’s household, if they’re nonetheless out there on the Airport or could also be disposed- off by safety by means of a courtroom order.
Baggage weight is measured in accordance with the required weight as indicated on the passenger ticket.
In case of any extra baggage, ticket adjustments or upgrades, the passenger is suggested on the fee and is referred to the related airline for fee. Physical or digital receipts will probably be issued for such funds.
The passenger is then issued with a boarding move and baggage declare tags.
Hotlines:
General Manager, Entebbe International Airport – +256(0)702055158
