Walt Disney World has introduced that full housekeeping will return to all resorts within the close to future, following the restoration of the companies most motels over the course of the final 6 months. This submit shares the most recent replace, plus our commentary and up to date reader reviews on Mousekeeping experiences.
Let’s begin with the official announcement itself, edited and condensed for readability: After a day filled with adventures, there’s nothing fairly like coming again to your Walt Disney World resort room to seek out that it’s been refreshed and reworked, as if by magic, by the proficient housekeeping forged members who convey a bit of additional enchantment to our rooms and hallways.
Walt Disney World has heard from many company about how a lot they love and have missed the extra common housekeeping companies provided previous to the pandemic. Disney signifies that the corporate has been ramping Mousekeeping again up throughout Walt Disney World Resort motels…
By the tip of February 2023, full housekeeping room cleanings will as soon as once more be obtainable in any respect of Walt Disney World resort lodge rooms, with companies supplied each day or each different day relying on the place you’re staying. These full cleanings embody every thing you’d anticipate – from changing towels and facilities to cleansing the loos, making the beds, emptying trash and recycling, tidying the room, and vacuuming.
Guests might also typically come throughout some additional magical touches, like coming again to your resort room to seek out your new Mickey ear hat on show or your Disney plushies posing playfully, that make your Walt Disney World lodge room really feel that rather more like dwelling away from dwelling.
This follows an replace a few month in the past that full housekeeping was being restored to all Deluxe Resorts at Walt Disney World. That was by no means revealed in any guest-facing places, so it’s potential that was a goal somewhat than a promised amenity or visitor service.
With this official announcement, the largest change needs to be larger consistency in housekeeping. As we’ve beforehand shared, on-the-ground experiences with housekeeping have been all over within the final 6-8 months at Walt Disney World.
For our half, we’ve completed a few half-dozen multi-night stays throughout that point at Walt Disney World. During that point, the largest factor we’ve observed is that there was a big shift since across the finish of the summer time final 12 months–service has been far much less hit and miss.
Our Deluxe Resort stays throughout that point have been at Disney’s Polynesian Village Resort, Grand Floridian, and Yacht Club. All of these supplied each day housekeeping. Not actually an enormous shock, because the official coverage was to offer each day housekeeping throughout these stays. Still price sharing that the precise expertise matches the marketed one.
More noteworthy is that we’ve additionally had optimistic and comparatively constant experiences at Value and Moderate Resorts, the place the revealed coverage hasn’t actually promised something, save for the pandemic-era gentle housekeeping service each different day. That has meant elimination of trash and used towels, replenishment of towels and facilities all through room and toilet, wiping and cleansing of the self-importance and counter surfaces, and vacuuming, as mandatory.
Our stays throughout that point have included All Star Music, All Star Sports, Pop Century, and Coronado Springs. At the final one, we’ve completed each the outlying buildings and Gran Destino Tower. At every of those resorts, we obtained full housekeeping each different day, at minimal. On a number of events, it was each day–above even the official “full” coverage.
Based on anecdotal reviews we’ve heard from readers, on-the-ground experiences at Value and Moderate Resorts have been all over. Some readers have shared comparable tales as to ours, suggesting that housekeeping went above and past. Others said that housekeeping barely entered their rooms over the course of a 7-night keep, with trash and used towels piling up. (Suggesting that the sunshine housekeeping each different day was not even taking place.)
Many additionally shared that they didn’t obtain any Mousekeeping in any respect with out calling the entrance desk, and that didn’t even at all times do the trick. Other readers had much more markedly damaging experiences, with nobody coming into their rooms apart from the notorious security/safety checks.
Speaking of which, Housekeeping “Hassles” at Walt Disney World are nonetheless very a lot a factor in line with readers. That applies to each the safety checks and early wake-up knocks on check-out day. The former has been a frustration since December 2017, whereas the latter is the more moderen results of staffing shortages. Hopefully the restoration of full housekeeping doesn’t exacerbate this difficulty.
These are two issues we now have (mercifully) not encountered within the final 6+ months. The lack of safety checks is unsurprising–we haven’t been utilizing the ‘Room Occupied’ door hangers, in order that is sensible. (As a reminder, Disney doesn’t have a ‘Do Not Disturb’ choice.)
As greatest we will inform, the diploma of housekeeping within the final 6-8 months has been a direct byproduct of resort occupancy, staffing, Cast Member workloads, and different variables. During busier seasons or on days when room turnover is greater, the probability of full and even gentle housekeeping is decrease.
This ought to take away that component of inconsistency, which is a particular plus. While it’s good to be pleasantly stunned by Mousekeeping going above and past, it’s equally essential to have a minimal baseline for predictable service. This reestablishes that, and is one other small step in the suitable route. Not as symbolically important because the elimination of resort parking charges and different huge modifications introduced final month, however an indication that administration is making strikes to enhance the visitor expertise.
Nevertheless, I wish to draw particular consideration to All Star Sports, the place each housekeeping and the visitor expertise have been particularly good. During that keep, a supervisor of the resort stopped me to inquire in regards to the newly reworked room and the way issues have been going, usually.
She indicated that suggestions on the brand new rooms at All Star Sports has been universally optimistic. Guest satisfaction is up and Cast Members want the brand new rooms, too. This supervisor additionally provided attention-grabbing insights about resort occupancy and constructing closures, which confirmed what I suspected based mostly on the low variety of individuals out and about on the lodge. (Relevant as a result of it doubtless explains the superior service–and why you shouldn’t anticipate the identical if staying right here when there’s one of many many winter cheerleading occasions!)
Currently unknown is whether or not Walt Disney World will as soon as once more supply present playing cards as a part of the “Service Your Way” program for individuals who decline housekeeping. To the very best of my recollection, that additionally began round 2017 when the housekeeper scarcity first cropped up. It was one of many uncommon perks that acquired higher as time went on, as Disney elevated the greenback quantity to entice extra company to say no housekeeping. There was by no means formally revealed coverage about this on DisneyWorld.com, however we obtained dozens of those present playing cards, fairly persistently, between 2017 and early 2020.
Like so many different issues, the “Service Your Way” program was discontinued when the motels reopened two years in the past. That determination made sense on the time; occupancy was low and rooms didn’t should be turned over the identical day as departure. That is not the case, so this incentive needs to be introduced again ASAP. That’s doubly-true provided that the “alternative” has been the early morning knocks on checkout day. If Walt Disney World is worried with visitor satisfaction, bringing again these present playing cards are a wise transfer. As counterintuitive as it’d sound, they’d most likely find yourself being a cost-savings.
Ultimately, we’re actually happy and pleasantly stunned by Walt Disney World’s announcement that every one resort motels are restoring common housekeeping. I went on report final 12 months predicting that housekeeping would by no means return to pre-closure norms–not simply at Walt Disney World, however for the U.S. lodge trade as a complete.
I’m very completely satisfied to be flawed about that, and could be curious to know the motivations for the about-face. Again, not simply with Disney, however for the trade as a complete. My guess is it’s a key solution to distinguish motels from dwelling leases or Airbnb, giving them a bonus. Other prospects are visitor satisfaction, or that misplaced enterprise outweighs the labor cost-savings. As the journey trade exits the interval of pent-up demand, extra of that is doubtless as trip locations as soon as once more have to compete for shopper {dollars}.
Regardless of the explanation, it’s nice to see full housekeeping return to Walt Disney World. Obviously, this is only one small step and we shouldn’t pat the corporate on the again an excessive amount of for doing what was as soon as anticipated. However, as needs to be clear from our recently-updated Is Walt Disney World’s On-Site Advantage Disappearing…or Reappearing?, this optimistic change shouldn’t be occurring in isolation.
I’m certain there’s some inspirational quote about many small steps making a marathon (…or perhaps one thing to do with the moon touchdown). That’s relevant right here, too. After practically 3 years of steps within the flawed route, it’s very heartening to see the tides turning and Walt Disney World as soon as once more doing the suitable ‘little things’ to enhance the visitor expertise.
Planning a Walt Disney World journey? Learn about motels on our Walt Disney World Hotels Reviews web page. For the place to eat, learn our Walt Disney World Restaurant Reviews. To lower your expenses on tickets or decide which sort to purchase, learn our Tips for Saving Money on Walt Disney World Tickets submit. Our What to Pack for Disney Trips submit takes a novel have a look at intelligent objects to take. For what to do and when to do it, our Walt Disney World Ride Guides will assist. For complete recommendation, the very best place to start out is our Walt Disney World Trip Planning Guide for every thing that you must know!
YOUR THOUGHTS
Are you happy to listen to that full regular housekeeping is returning to Walt Disney World? Or is your angle “it’s about time!”? Hopeful that the “Service Your Way” present card choice returns for declining housekeeping? What have been your latest experiences with housekeeping at Walt Disney World–and past? Does the reinstatement of normal Mousekeeping make you extra more likely to ebook an on-site Walt Disney World resort keep? Any questions we may help you reply? Hearing your suggestions–even once you disagree with us–is each attention-grabbing to us and useful to different readers, so please share your ideas beneath within the feedback!