Business journey is a big business. Global enterprise journey spend is forecasted to succeed in 1.47 trillion U.S. {dollars} by 2026, in keeping with Statista. But what is that this cash being spent on?
When you consider enterprise journey price facilities, you may think reserving air journey, resorts, eating places, and occasion venues. However, that is simply the tip of the iceberg—there can also be important administration prices concerned in journey planning.
With inflation pushing up the price of journey, finance managers and journey managers are more and more on the lookout for methods to understand price financial savings.
Many firms are selecting to spend money on automation options to modernize their enterprise journey packages. An efficient software program device can streamline the journey planning course of, saving money and time.
And that is the place journey procurement comes into play:
What is enterprise journey procurement?
“Procurement” means sourcing and acquiring items and companies for a enterprise. In quick, it means buying one thing an organization wants—from uncooked supplies to workplace provides, {hardware}, or software program.
The procurement course of entails:
- Understanding your organization’s necessities
- Understanding authorized or regulatory necessities
- Planning the acquisition
- Researching completely different suppliers
- Selecting an possibility
- Managing budgeting and cost
Different stakeholders could also be answerable for enterprise journey procurement companies. Some firms have a devoted procurement supervisor. In different firms, the accountability might fall to a journey supervisor, admin, finance supervisor, HR supervisor, or a mixture of those.
Travel procurement might contain reserving enterprise journeys and making journey preparations instantly, nevertheless it may additionally contain selecting a journey administration firm or software program device.
Travel reserving instruments make the enterprise journey planning course of quite a bit simpler. They may also help you lower your expenses by way of unique corporate journey reductions and versatile reserving choices. They also can enable you to implement and administer journey insurance policies, manage bookings and expense stories multi function place, and provide data-driven insights to optimize journey spend.
When procuring a journey reserving device in your group, make sure to think about:
Company journey wants
How usually do firm group members journey on enterprise? And what forms of journeys are these—conferences, conferences, offsites, or relocations, for instance?
Depending in your firm’s wants, it’s possible you’ll require various kinds of journey planning options. For instance, if your organization runs a number of occasions or offsites, you’ll profit from an answer like TravelPerk Events. Using the platform, you may make bookings, handle attendees, share itineraries, and talk modifications, multi function place.
If your vacationers usually want to vary or cancel their plans, search for an answer like TravelPerk’s FlexiPerk program. Pay a small price on every journey, and you may make each journey refundable. Travelers can cancel at any time up till two hours earlier than journey, and get 80% or extra of the journey price again.
And in the event you usually have friends becoming a member of your workers on enterprise journeys (like members of the family, spouses, shoppers, or companions), be certain your platform gives a visitor profile possibility. This approach, admins can handle journey for these exterior people, or they are often given restricted entry to the platform with out seeing delicate firm info.
User expertise and buyer help
When sourcing a journey administration platform or on-line reserving device, select an possibility that provides a contemporary person interface that vacationers might be comfy with. This will encourage them to maintain utilizing the platform, whereas bettering the traveler expertise.
Along the identical strains, you’ll need to be certain that the platform’s buyer help group is as much as scratch. They ought to be capable of provide buyer help within the languages you want for all vacationers, and may have excessive requirements for buyer care.
With TravelPerk, you’ll be able to obtain 24/7 in-app buyer help from actual people (not bots), with a 15-second response time.
Duty of care
Fast, efficient buyer help can be important to satisfy your obligation of care and threat administration obligations. Travelers ought to be capable of simply attain somebody in case of an emergency. They also needs to have entry to essential journey info and threat notifications in the course of the journey.
In addition, it is best to be capable of observe the place they’re, so you’ll be able to act rapidly in the event that they need assistance and guarantee traveler security.
Inventory
Your supplier ought to provide a enough stock with many choices for flights, automobile leases, and accommodation. They also needs to provide pricing that matches your wants and finances when reserving journey.
Make certain your reserving device’s stock contains the choices which might be most vital to your organization—like prepare tickets in case your journey program contains a number of home journeys, or airfares in the event you usually ebook worldwide journey.
Sustainability
If your organization is working in the direction of company sustainability targets, your online business journey software program ought to enable you to obtain them. Some reserving instruments provide carbon offsetting and reporting proper inside the platform (TravelPerk does this with the GreenPerk program.) This approach, you may make certain your group is touring sustainably and assembly your emissions discount targets.
Data-driven insights
Try to discover a device that provides an analytics dashboard, so you’ll be able to perceive how, when, and the place individuals are touring. With entry to knowledge on journey patterns, you’ll be capable of:
- Find and cut back inefficiencies
- Identify alternatives for price financial savings
- Make the journey expense administration and bookkeeping course of simpler
- Visualize tendencies and current them to stakeholders
Policy compliance
Finally, it’s useful to decide on a journey service that may automate journey coverage compliance. By automating approvals and including your journey insurance policies on to the platform, you’ll be able to guarantee compliance, whereas nonetheless giving vacationers the liberty to decide on their most well-liked reserving choices.
If you’re answerable for enterprise journey procurement and need to check out TravelPerk, ebook a free demo for extra info and to see the software program in motion.