Princess Cruises has created a tool that unlocks a world of potentialities for cruise friends. The machine known as Medallion, and it’s a chip that may be worn as a necklace or bracelet that enables a visitor to customise their expertise. The Medallion has an App that friends can entry to assist them, as an example, find members of the family on the ship or set meals preferences throughout eating places. The Medallion machine provides entry to sure areas of the ship and works as a room key as properly. With this know-how, extra will be automated for the visitor. Currently Princess Cruises makes use of this know-how, however there are huge alternative and benefits for different lodging and hospitality firms to implement this identical know-how.
Medallion Uses in Hotels
A lodge lodge run with this “rewards system” could be in style with anybody in search of ease of check-in. Again, all the pieces could be executed earlier than arriving by way of the linked app. Setting reservations, room choice, including particular requests, and ordering room service can all be taken care of by this method. When the individual arrives, they scan their medallion and are proven to their room with a map on the app, identical to on the Princess Cruises. Another addition to this method could possibly be potential If a lodge normal a “small robot washing machine on wheels” that may be programmed to drive itself to rooms and permit the individual to do their laundry as some persons are very particular about how they need their garments cleaned. The individual can schedule for a laundry bot to point out up of their room at a particular time. The individual would then pay for the service by way of their Medallion.
Uses in Resorts
As a resort is a mixture of various hospitality companies, it’s straightforward to imagine that resorts would have essentially the most makes use of for the Medallion. Imagine one massive resort interconnected with this method that enables friends to customise their keep and get all the pieces they need. Not solely would this profit the friends however the shareholders and managers as properly. Casino, spa, health club, and bar managers would get a variety of data gathered from the Medallion like what drinks friends get pleasure from most at bars and what spa packages aren’t promoting, and rather more. Manager can then flip to new menu objects or do away with packages not promoting. Everything made potential due to the Medallion know-how.
Resort Casinos
Casinos everywhere in the world are implementing RFID know-how of their casinos. This know-how helps Casino Managers monitor their chips and determine which of their video games are profiting essentially the most. It additionally helps them preserve tabs on anybody who may be dishonest. Whenever a chip is positioned on the betting area the desk can rely how a lot the guess is and subsequently preserve correct accounts. If the Medallion know-how was added to the combination, a visitor can scan their Medallion to the seat and all the pieces being computed can be hooked up to their account. Then a visitor will be paid out at a desk by including the funds to the Medallion account that they’ve, eliminating the necessity for taking their chips or a ticket to money out. On their account, they will see what they spent, what they made, and different statistics.
Resort Spas
When friends make their appointments on the Medallion app they might set preferences like temperature, music, gentle settings, and many others. At the resort spa, friends can scan their Medallion to check-in to their appointments when they’re introduced into their therapeutic massage room.
Resort Gyms
Something that will be cool to have at a health club could be to put money into cardio machines with built-in contact screens that join together with your Medallion and have streaming apps like Netflix and Spotify for music. On the app, a visitor could be set a structure of their display like which apps to show. When an individual whats to make use of a machine, for instance, a treadmill, they will scan their medallion onto the treadmill and the display they “designed” will pop up. Now they will select a film to observe or play their exercise music playlist. Another operate that may be introduced up by scanning the Medallion to the treadmill could be citing particular exercises that the individual has accomplished up to now and remembering private report (PR) data. This might inspire the visitor to beat that exercise and each time somebody beats the PR the treadmill and Medallion work collectively to inspire and congratulate the visitor.
Resort Bars
Similar to the potential of the Medallion know-how on Princess Cruises, friends can use their Medallion to order and pay for drinks from anyplace within the resort. The solely distinction is that it could possibly be difficult to oversee the place the drinks are going. This is an issue as a result of being on land, folks can now drive and that could be a massive legal responsibility for the resort. Instead, a superb begin could possibly be to make use of the Medallion to pay for drinks contactlessly. In the app, they might arrange automated tipping for a sure share, eliminating the necessity to signal and allot a tip by hand, and subsequently making it really contactless.
These artistic makes use of for the Princess Medallion know-how within the hospitality trade are all potential with the know-how we have now right now regardless of the futuristic really feel. The first resort to implementing this know-how will certainly discover much more revolutionary makes use of for the Medallion. We will see labor prices taking place dramatically as a variety of the capabilities of this know-how substitute jobs like hosts, schedule planners, bartenders, and even cashiers.
Medallion Uses in Restaurants
If a community as superior because the Princess Medallion was put right into a restaurant there are countless potentialities for what it might turn into. Imagine a reward program for a preferred restaurant chain powered by the Medallion. For instance, Olive Garden might unveil a brand new rewards program the place each member was given a bracelet to put on when coming into the restaurant. The means it will work is an individual goes onto the Olive Garden web site and indicators up for the rewards program and they’re despatched the Medallion to put on each time they go into an Olive Garden location. The individual then downloads the app and permits their location for use and enters their allergy symptoms. Now, at any time when they wish to have dinner at an Olive Garden they will select which location fits them greatest, set a reservation, and order upfront. While on the menu, the choices that don’t go well with them due to their allergy symptoms can be blocked off to keep away from confusion and assist preserve them secure. On the app, they will select what time they need their drinks and meals introduced out. When the individual will get to the reservation they’d scan the Medallion on a display and a map would pop as much as present them to their desk. At their desk, their drinks and appetizers are already arrange and the meals is about to be introduced on the scheduled time by a drone. When the individual is able to pay they achieve this contactlessly with the Medallion and reward factors are added to their account mechanically. No workers has been seen thus far and it’d really feel futuristic however we have already got the entire know-how. The solely factor left to do is to place all of it collectively.
Uses in Healthcare and Medical Centers
The Medallion know-how is completely fitted to purposes in healthcare and medical facilities – which arguably are the kind of settings that may drastically profit from innovation, customization, and high-touch service supply.
Whether it’s hospitals, rehabilitation services, medical spas, or assisted residing communities, an extremely excessive quantity of data and communication is required all through interactions and touchpoints between sufferers and workers. This knowledge tends to be delicate and wishes correct encryption to maintain it protected. Furthermore, it may be overwhelming to navigate and preserve monitor of the quantity of data healthcare services accumulate and require over time. The Medallion might allow sufferers to have the correct knowledge on the proper time available and concurrently preserve it secure. Similarly, it may be used to securely signal paperwork electronically, replace any crucial objects equivalent to superior healthcare directives, in addition to replace insurance coverage knowledge or add related paperwork to the supplier straight.
The machine can even operate as the proper instrument for communication between sufferers and workers. Patients can be reminded of their appointments, and so they can use the Medallion as private GPS to information them by way of the often-extensive halls and complexes. Also, upon coming into a health care provider’s workplace or remedy and examination rooms, any prior mentioned remedy plans will immediately be accessible for all medical workers so a steady and easy affected person administration will be performed.
This know-how might make it potential to maintain monitor of sufferers’ vitals 24/7 with out being hooked up to machines or confined to the mattress always. In case of an emergency, the Medallion would mechanically alert medical workers, however sufferers can straight name for help themselves (wherever they’re). The built-in GPS would make localization swift and simple. Any present medicines and their dosages in addition to the Medallion will show potential allergy symptoms. This doesn’t solely make it easy for employees to see related data however extra importantly it could possibly function a security function requiring double-checks earlier than new or extra treatment will be launched.
Conclusion
Princess Cruises created a tool that unlocks a world of potentialities for a number of of the hospitality segments and for friends. The Medallion machine is a trendy piece of bijou with a chip that may be worn as a necklace or bracelet that enables a visitor to customise their hospitality and tourism expertise. Presently Princess Cruises makes use of this know-how, however there may be huge alternative and benefits for different hospitality firms to think about and doubtlessly implement this identical medallion know-how of their operations.
Acknowledgment: This analysis paper is sponsored by the GloMed.Education web site.
References
- Bateman, Lyle. “Explaining RFID Technology and Poker.” PokerNews, 30 Jan. 2014, Retrieved May 03, 2022, https://ca.pokernews.com/news/2014/01/explaining-rfid-technology-and-poker-2999.htm.
- Peters, Gary. “Ocean Medallion: Can Tech Really Revolutionize the Cruise Experience?” Cruise Trade News, 25 July 2019, Retrieved May 03, 2022, https://www.cruisetradenews.com/ocean-medallion-revolutionise-the-cruise-experience/.
- Princess Cruises: Princess MedallionClass www.princess.com. Retrieved May 03, 2022, from https://www.princess.com/ships-and-experience/ocean-medallion/