Don’t know your ADRs out of your OTAs? Need a glamping jargon buster? Don’t fear, you’re not alone. Like any commerce, hospitality and glamping have their very own jargon which is broadly utilized by folks that work within the {industry}. There are a lot of phrases and acronyms that get thrown across the {industry} that may be complicated. This helpful A to Z glamping jargon buster will assist get you up to the mark with the language of the glamping {industry}.
General hospitality and glamping jargon:
Even although you could be conversant in a few of these phrases, it’s a good suggestion to maintain this jargon buster available simply in case.
ADR: The common day by day fee is calculated by dividing whole room income by the full variety of occupied rooms over a given time interval. It is primarily used to match comparable property and achieve a greater understanding of pricing technique.
Agent: Someone who has been given the authority to behave on behalf of one other.
Amenity: An merchandise or service offered by the glamping host to friends or teams, ie. toiletries, tea or espresso amenities, bathtub towels, and linen.
Allocation: Typically refers back to the distribution of rooms.
ARI: Availability, Rates, and Inventory.
Best Available Rate (BAR): A pricing system utilized by motels to find out a room fee primarily based on demand and occupancy.
Booking Window: This is the time that passes between when prospects e book a keep and once they arrive.
Booking System: An on-line reserving engine is a reservation administration system or app that motels, glamping house owners, mattress and breakfasts, trip leases, and different lodging suppliers use to take reservations by way of their web sites, social media accounts, or different advertising channels.
Booking Engine: Typically, it’s an software or piece of software program whose essential job is to collect buyer bank card and reservation information and hyperlink it with different lodge administration instruments like Property Management Software (PMS), channel supervisor, Central Reservations System (CRS), or cost gateway.
B2B: Business to Business.
B2C: Business to Consumer.
Channel Manager: A channel supervisor is a chunk of software program that streamlines shopper info, stock (the variety of open rooms), and lodging charges in real-time. A lodge channel supervisor operates by synchronizing all necessary information, such because the variety of obtainable rooms and their charges, throughout all OTAs.
Calendar sync: This permits you to join your on-line calendars and show your availability precisely throughout a number of channels.
CMS: Content Management System (used to replace web sites)
CRM: Customer Relationship Management is a system that features automated programming for pre and post-stay components, in addition to loyalty packages, and many others.
CRS: Central/Computerised Reservations System is a system that facilitates the reserving of rooms.
ETA: Estimated Time of Arrival.
ETD: Estimated Time of Departure.
Extranet: A safe connection established between two corporations’ intranets. OTAs (on-line journey companies) generally use this to permit motels to take care of their charges and availability whereas additionally receiving reservations.
Intranet: A personal pc community that makes use of the Internet to securely share info inside a corporation.
iCal or iCalendar: Provides a streamlined and user-friendly calendar that allows you to report info on the supply of a specific kind of lodging for a set time period.
KPI: Key Performance Indicator is a goal towards which success will be measured by the variety of confirmed bookings, cancellations, or assessment scores, for instance.
LOS (or Length of Stay): The period of a visitor’s go to.
No-Show: Term for reservations the place the confirmed visitor doesn’t present up with out contacting the glamping host or lodge to cancel or amend their reserving.
OTA (or Online Travel Agency): OTAs are on-line journey companies whose web sites enable prospects to e book quite a lot of travel-related companies immediately by way of the Internet. Online journey companies have gotten more and more widespread, particularly within the last-minute phase and as a result of widespread use of smartphones. Today’s shoppers are at all times on the go, so the good thing about a reserving engine and the reservation options offered by OTAs is that they supply prompt cost and reserving affirmation.
Pax: Number of individuals.
Payment Processor: Hotels or glamping hosts can settle for credit score and debit card funds with the assistance of a cost processor.
PMS: The acronym PMS is often used to discuss with property administration software program. It comprises all the details about shoppers, rooms, and income.
POS: A degree-of-sale system, typically often known as a POS system, is a tool that can be utilized for retail transactions. It is primarily used as a instrument for processing funds. Still, it provides significantly extra performance than a conventional money register, together with the flexibility to course of numerous cost strategies, entry key info, checks stock, and extra.
Room Inventory: The quantity of rooms obtainable to be offered.
search engine optimization (or Search Engine Optimization): search engine optimization is an abbreviation for search engine marketing, which is a set of practices aimed toward bettering the visibility and positioning of internet pages in natural search outcomes. Because natural search is the most typical method for individuals to find and entry on-line content material, having an excellent search engine optimization technique in place is vital for rising the standard and amount of site visitors to your web site.
Upsell: Process of offering a visitor with further companies or upgrades for a price (usually on the level of buy or upon arrival).
Jargon Buster for Rates
In the hospitality {industry}, there may be a number of jargon. It’s not at all times simple to know, and you might require help to get by way of all the completely different expressions. As an instance, think about all the fee sorts with numerous names. Check out our charges jargon buster under.
All-Inclusive: An all-inclusive fee incorporates extra than simply the worth of lodging into the worth per night time, but in addition three meals per day, companies, and actions.
Corporate Rate: A particular decreased fee for friends staying on enterprise underneath negotiated phrases.
DBB: DBB is a fee that features dinner, mattress, and breakfast.
Full Board: A full board fee contains mattress, breakfast, lunch, and dinner.
Group Rate: Group journey at negotiated charges (often decrease than commonplace charges).
Half Board: A half board fee contains mattress, breakfast, and both lunch or dinner.
Net Rate: A wholesale fee to permit a third-party markup.
PRPN: Per toom, per night time.
PPPN: Per particular person, per night time.
PP: Per particular person
Room Only: A fee for the room solely, no extras included.
Rack Rate: The rack fee is mostly the usual, non-discounted room fee.
Glamping Accommodation Jargon Buster
Glamping, or luxurious tenting, is a wonderful choice for a staycation. It combines the thrills of tenting and out of doors residing with lots of the creature comforts you’d count on from a lodge or mattress and breakfast. However, with so many various kinds of glamping lodging obtainable, it may be powerful to know which is which. We’ve compiled a jargon buster of the most well-liked glamping lodging under.
Bell Tents
Glamping with bell tents is rising in popularity. Bell tents, that are usually fabricated from canvas, are round with supporting poles within the room. With a spacious inside and sufficient sleeping house for a gaggle, these are very best for many who wish to reconnect with nature in a extra conventional method whereas having fun with the comforts of residence.
Safari Tents
Safari tents have been round for a whole bunch of years. They have been used as transportable lodging by kings, nomads, and hunters. Safari tents are actually principally used for luxurious African safari journeys and, extra just lately, for glamping getaways. Luxury safari tents are massive, rectangular constructions with a framework of aluminum or fiberglass poles and, occasionally, a platform or onerous flooring. The partitions and peaked roof are usually fabricated from a light-weight however weather-resistant and long-lasting canvas-like materials.
Glamping Yurts
A yurt is a round, transportable construction fabricated from wooden and coated in cloth. They originated in Mongolia, the place nomads have used them for the reason that thirteenth century. They can accommodate the complete household, are easy to arrange, and are extraordinarily nicely insulated. These one-of-a-kind constructions supply a snug and secluded setting for unimaginable out of doors adventures.
Tipis or Teepees
Glamping tipis or teepees had been developed for the nomadic way of life and are cozy, snug, and easy to arrange. It’s fabricated from wood poles tied collectively on the high of the construction, with a sturdy canvas wrapped across the poles and a gap on the high to let the smoke out, in addition to a small door and a window. In the winter, a hearth would warmth the within of the tipi.
Tree Houses
Glamping tree homes are available quite a lot of sizes and supplies, together with wooden and canvas. If you wish to embrace your inside baby and expertise nature up shut and private, treehouse glamping generally is a magical choice.
Tiny Houses
Tiny homes have grown in reputation within the final decade as individuals embrace a easy and minimal lifestyle that focuses on the necessities. The tiny home motion has creatively reimagined conventional residence house. Each tiny rental is a one-of-a-kind residing house that reminds you to stay with solely what you want and to prioritize what is really necessary in life. Tiny homes will be very eco-friendly, even fully off the grid.
Glamping Cabins
A luxurious glamping cabin is completely different from a normal tenting cabin in that it has extra or higher facilities. Hot and chilly operating water, luxurious loos, top-of-the-line beds, electrical energy, dishwashers, laundry amenities, and sometimes cable or satellite tv for pc tv will all be included. Glamping cabins are a far cry from the everyday tenting expertise, permitting glampers to get again in contact with nature.
Glamping Domes
Domes are trendy constructions that present a excessive stage of consolation whereas having no unfavorable environmental impression. They are dome-shaped and fabricated from a mixture of wooden, iron, and canvas. The performance of those constructions permits them to be put in in probably the most scenic and unlikely dome places, from mountain tops to oceanfront cliffs, making geodesic dome tenting the final word expertise.
Bubbles
Bubble domes, also called bubble tents, are trendy constructions the place luxurious meets nature. The majority of them are insulated with further padding, offering safety from the weather and climate. Bubble domes are round constructions fabricated from clear materials. They resemble bubbles and have a see-through high in order that glampers can benefit from the views of the sky. They have a low environmental impression and supply snug and heat lodging.
Develop with Glamping Hub
Starting a glamping enterprise is a improbable alternative. You may not get every part proper the primary time, however you may hold refining and bettering your corporation and visitor expertise. Glamping Hub can help you by offering progressive and data-driven options. Our data supplies glamping enterprise house owners and potential traders with present, related, and industry-specific insights to assist information growth plans. Contact us right this moment to collaborate with Glamping Hub.
