Guests booked on the three-day Festive Market Getaway cruise onboard Ambassador Cruise Line’s Ambience, which was on account of depart London Tilbury on Sunday, December 18, didn’t get the cruise they hoped for.
After friends had launched into the vessel and plenty of had been having fun with their first dinner onboard, the ship’s administration introduced that each one friends had been required to disembark once more. While conducting upkeep, a problem with the lifeboat station onboard Ambience was recognized, stopping the vessel from crusing.
Guests Asked to Leave Cruise Ship Due to Issue with Lifeboat Station
For a three-day Festive Market Getaway cruise, friends launched into Ambassador Cruise Line’s Ambience in Tilbury within the UK, yesterday, December 18. However, solely hours after embarking, friends had been requested to depart the ship once more earlier than 09:30 AM at this time whereas having fun with their first dinner onboard.
While conducting frequently scheduled upkeep to one of many lifeboat stations, onboard employees found a problem that rendered the vessel unable to set sail.
In an announcement, Ambassador Cruise Line acknowledged the next on December 18: “We can this evening confirm that we have reluctantly taken the decision to cancel our three-day Festive Market Getaway cruise, which was due to depart London Tilbury today, Sunday 18th December. Following annual maintenance works conducted, an issue with the lifeboat station on board Ambience was identified.”
The cruise line continued by stating that the problem was of such a nature that it will not be capable to full the restore and post-repair check in time to function the cruise efficiently.
“It is never an easy decision to cancel any itinerary, particularly at this time of year, and we would like to apologize to all those guests who were due to sail with us today.”
Ambiance Underway to Germany
Although engineers onboard have tried to right the problem with the lifeboat station whereas in port in Tilbury, the work must be executed in a extra appropriate location. Therefore, Ambassador Cruise Line introduced at this time, December 19, that Ambience would head to Germany for repairs.
Ambience has left London Tilbury this afternoon to go to Bremerhaven, the place the work and assessments will probably be accomplished. Regrettably, this won’t be concluded in time to function the Christmas & New Year Canary Islands Cruise, which was on account of sail on Wednesday, December 21.
What this implies for friends booked onboard this voyage remains to be being decided. Ambassador Cruise Line is presently engaged on contacting friends. According to on-line experiences, any potential refunds or cruise credit will come all the way down to a full refund + 25% low cost on a brand new reserving or elevate and shift with a 50% low cost.
Ambassador Cruise Line asks friends to attend earlier than contacting the cruise line and/or journey advisors: “We will email all guests this afternoon to further explain and communicate this. We would advise all guests on this sailing to please wait to receive this communication before contacting either us directly or your travel agent. We can only apologize for any upset and inconvenience this announcement will cause our valued guests.”
MV Ambience is the previous Regal Princess that sailed for Princess Cruises between 1991 and 2007. Between 2007 and 2020, the 70,285 gross-tons cruise ship sailed for P&O Australia as Pacific Dawn.
In 2020, the vessel was bought by Ocean Builders Central and rebranded as Satoshi. This firm deliberate to transform the ship right into a floating bitcoin residence, however their efforts had been unsuccessful.
In 2021, the ship was considered scrapped however was later resold to Ambassador Cruise Line, which has operated the vessel with combined success.