Norwegian Cruise Line Cuts Back on Passenger Service

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Norwegian Cruise Line Cuts Back on Passenger Service


Norwegian Cruise Line is making modifications to its housekeeping providers onboard its ships to prioritize environmental sustainability and adapt to the evolving preferences of its company, the cruise line stated in an announcement despatched out to crew members. 

Starting in January 2023, the corporate will alter the present day by day stateroom (turn-down) service supplied to company in all cabin classes beneath a Suite stage.

Guests staying in Studio, Inside, Oceanview, Balcony, and Club Balcony Suite will obtain once-daily stateroom service. The coverage is anticipated to be rolled out throughout the fleet by March 2023.

More Cuts to Norwegian Cruise Line Onboard Services

Norwegian Cruise Line is already not the most cost effective cruise line to sail with. The cruise line lately elevated the gratuity quantities for company, making cruising onboard much more costly. However, that doesn’t cease Norwegian Cruise Line from additional reducing again on the service it gives. 

Starting in January 2023, Norwegian Cruise Line will not supply company a twice-daily turn-down service in the event that they keep in any cabin class apart from suite stage or The Haven. The cruise line stated in an announcement that it had made the change based mostly on environmental decisions and visitor preferences.

Norwegian Spirit Balcony Stateroom
Image Courtesy: Norwegian Cruise Line

Norwegian Cruise Line stated: “Over the last two-plus years, the collective hospitality industry has evolved tremendously. From airlines, hotels, and cruise lines, a new travel environment has emerged with renewed preferences in all aspects of the guest’s travel experience.”

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“Environmental sustainability is on stage more than ever and will continue to play a crucial role in all business practices now and into the future.”

Norwegian Epic would be the first Norwegian Cruise Line ship to implement the brand new housekeeping coverage on January 8, adopted by Norwegian Sky on January 13, Norwegian Jewel on January 14, and Norwegian Sun and Norwegian Breakaway on January 15. The ultimate ship to undertake the brand new coverage, Norwegian Pearl, will accomplish that on March 31, 2023.

The firm believes that lowering the frequency of housekeeping providers won’t solely assist to cut back its environmental affect but in addition give company extra management over their private area and permit them to customise their onboard expertise. However, it quickly turns into clear that that is one other cost-cutting train from Norwegian. 

Crew Positions Axed and Salaries Reduced

In addition to those modifications, Norwegian Cruise Line can be adjusting its onboard positions. The place titles “Stateroom Steward” and “Junior Stateroom Steward” will not exist and will likely be adjusted to a singular place titled “Stateroom Attendant.”

Although this transformation will lead to a rise in wage for the present Jr. Stateroom Stewards, it would imply cutting down the wages for the present Stateroom Stewards.

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Norwegian Cruise Line Ship
Photo Credit: Melissa Mayntz

According to the corporate, “The elimination of these positions will phase out over time, allowing Stateroom Stewards to complete their current contract. The Jr. Stateroom Stewards onboard will be promoted to Stateroom Attendants on dates according to the implementation dates of the new structure.”

Adjusting onboard positions and wage restructuring is supposed to create a extra streamlined and environment friendly system, the place crew members will doubtless have fewer cabins to service.

However, it’s debatable whether or not it is a truthful manner of coping with crew members who typically have labored for a few years to succeed in the place and wage they at present have. 

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Norwegian Cruise Line has made a number of modifications to its firm construction lately. Just a few weeks in the past, the cruise line’s guardian firm Norwegian Cruise Line Holdings, introduced a 9% discount of its shoreside employees. Just a few days after that announcement, the cruise line itself introduced a big improve in gratuity costs.

Norwegian Cruise Line Ship

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