Seabourn is cancelling 5 cruises onboard the brand new Seabourn Venture because the vessel heads to an unscheduled drydock in April.
According to an announcement despatched to booked company and journey advisors, the lately launched expedition ship must endure repairs to its stabilizers.
As a consequence, the letter provides, the corporate made the troublesome determination to cancel all voyages set to depart between Apr. 7 and Apr. 30, 2023.
The cruises cancelled embrace an expedition to the Amazon, a transatlantic crossing and two Northern Europe itineraries.
Affected company will obtain full refunds to their unique type of fee, Seabourn mentioned.
The reimbursement contains non-cruise fare purchases, the corporate added, together with flights booked by the Seabourn’s Flight Ease air program, pre- or post-cruise resorts, transfers, shore excursions, onboard facilities and extra.
The luxurious model can be providing these passengers a 25 p.c Bonus Future Cruise Credit, which will likely be utilized to their Seabourn Club account.
According to Seabourn, the credit score could also be used on any of the corporate’s voyages or expeditions that sail by Dec. 31, 2023.
The firm can be reimbursing sure non-refundable surprising bills incurred by the company, resembling air change charges.
These refunds will likely be thought of on a case-by-case foundation, Seabourn mentioned, and eligible passengers should fill a reimbursement kind accessible on the corporate’s web site.
Seabourn’s first purpose-built expedition ship, the Venture entered service final July.
Delivered by the T. Mariotti shipyard final summer season, the 264-guest vessel was designed to cruise in distant and polar areas whereas providing the corporate’s signature ultra-luxury product.
After debuting in Northern Europe, the Venture sailed south for its inaugural season in Antarctica – the place it’s presently in service.
In November, Seabourn marked the ship’s arrival to the Frozen Continent by organizing its official naming ceremony within the area.