The partnership will provide brokers views on provider direct information and built-in companies equivalent to itineraries, information automation, full sharing of all information with related responsibility of care firms and single, merged reporting on all the company’s journey information.
LONDON — A newly fashioned partnership between Traxo, main supplier of real-time company journey information seize, and Agentivity, the journey business’s hottest reserving information administration supplier, will considerably develop a TMC’s capability to supply servicing of reserving information even when made outdoors the TMC channel.
The partnership will provide brokers views on provider direct information and built-in companies equivalent to itineraries, information automation, full sharing of all information with related responsibility of care firms and single, merged reporting on all the company’s journey information.
“Instead of looking at this as a leakage problem, we are seeing an immense opportunity for our TMC clients to add even more value to the service they provide for their corporate clients. Having access to the client’s supplier.com bookings made outside the TMC channel provides additional servicing opportunities. It also addresses the upsell challenge in that we can now provide the TMC with visibility on content for the next trip the client would usually book themselves,” says Edd McArdle, Head of Product and Partnerships at Agentivity.
Corporate purchasers must give their permission for the direct provider reserving information to be shared with the TMC.
Matt Griffin, Chief Product Officer at Traxo, provides, “trying to change traveler behaviour to always and only book with their agent is unrealistic—travelers will inevitably book some part of their trip directly with a supplier for a variety of reasons. Traxo is excited to partner with Agentivity to bring new value to TMCs worldwide, not to mention the added advantage to corporate travel buyers who can now see all their booking data in one place, further enabling them to make the best decisions about each travel purchase and optimize policies and supplier relationships.”
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