Grab declares new in-app journey improvements and partnerships to present travellers a protected, seamless and hyperlocal expertise as Southeast Asia embraces a journey comeback.
Grab’s enhanced journey expertise was designed to present all travellers the reassurance and confidence to discover their vacation spot by empowering them to plan forward, get a clean trip the second they contact down, and expertise their vacation spot like a neighborhood.
New app enhancements embody:
Traveller Homepage
Two-thirds of travellers who use Grab, obtain and register an account with Grab whereas nonetheless of their dwelling nation. To assist travellers higher plan forward for his or her journeys, the brand new Traveller Homepage permits abroad travellers to discover a metropolis inside the Grab app as in the event that they had been on the vacation spot.
Available for 33 of the highest cities vacationers go to in Southeast Asia, customers can try the Grab providers current within the metropolis, search and save locations of curiosity reminiscent of their lodging handle and landmarks they intend to go to forward of time, and even discover the meals choices close to their vacation spot.
Chinese, Korean, Japanese
The Grab app can also be now out there in Chinese, Korean and Japanese languages, to ship a extra intuitive expertise for travellers from China, Korea and Japan, that are key markets for worldwide vacationers visiting Southeast Asia.
Translated service provider menus
Starting on 2nd half of 2023, to assist travellers discover the most effective native flavours round them, Grab is engaged on translating service provider menus in key cities throughout Indonesia, Vietnam and Thailand into English.
Additionally, to serve the wave of returning Chinese travellers, Grab can even present Chinese menu transitions throughout key Indonesian cities.
Revamped Venues Experience
For travellers, discovering their method by a busy, unfamiliar airport to get to the suitable pick-up level and their trip is usually a daunting expertise. With the most recent model of Venues, travellers can have a look at photographs of every pick-up level previous to choosing the one they need, and get image-based turn-by-turn strolling instructions to information them, even earlier than they e-book their trip.
Available in any respect main airports in Southeast Asia, the Venues characteristic can be used at over 4,000 areas reminiscent of malls, accommodations, workplace buildings, parks and extra throughout the area, together with common vacationer sights just like the Singapore Zoo, the floating market in Pattaya, and the National Monument in Jakarta.
Currency Converter
A foreign money converter characteristic that may mechanically show fares in travellers’ most well-liked native foreign money in order that they don’t should do handbook conversions.
Access Grab providers by different apps
For travellers who might choose to not obtain one other app, Grab has additionally teamed up with a number of the world’s hottest apps to supply travellers visiting Southeast Asia with choices to entry Grab’s ride-hailing providers by platforms they already use and are conversant in.
WeChat, AliPay, Ctrip, Kakao T and Booking.com customers can entry Grab’s ride-hailing providers throughout Southeast Asia by these apps. They’ll have the ability to choose their pick-up and drop-off level, see the total vary of car varieties out there regionally, with the estimated fare displayed of their dwelling foreign money. They may pay through their most well-liked fee technique in these apps.
From Q2 2023, Uber customers that open the app whereas in Southeast Asia, can even see a message directing them to Grab as Uber’s advisable option to journey within the area.
GrabLimitless
In assist of the journey revival, Grab additionally declares new upgrades to its GrabLimitless subscription package deal.
Singapore GrabLimitless subscribers will now have entry to as much as 15% low cost off their airport rides at 89 airports throughout Southeast Asia.